Frequently Asked Questions
How long does it take for my item to be shipped?
Processing/Handling - 1-3 BUSINESS DAYS
Receiving Parcel - Domestic Orders: 2-5 BUSINESS DAYS International Orders: 10-21 BUSINESS DAYS
What is a Business Day?
In shipping, a business day refers to an official working day - weekends and holidays are excluded.
My item says "Delivered" but I did not receive it.
Do you guys ship internationally?
Are your lashes cruelty-free?
Yes! We use faux mink synthetic hairs (high grade synthetic). We are a fur free lash company.
Can I curl and/or apply mascara to my false lashes?
It is not necessary to curl our lashes. Our lashes come curled and each lash holds it's curl for a long time. We won't recommend using mascara on our false lashes either. This can ruin the 3-D effect. However, upon receiving them they are your lashes and you can do whatever you'd like.
Is lash adhesive included with my purchase?
Lash glue is currently not included with our lashes. However, we are in the very early stages of creating our own adhesive. Stay tuned! You can find lash adhesive at any cosmetics retailer.
How long do Lash Dreams lashes last?
Luxury 3D Collection - up to 20 usages.
The Naked Collection Collection - up to 20 usages.